Definitions

  • “We,” “Our,” “Company” refers to PhoneCity.ae.
  • “You,” “Customer” refers to anyone using our website or purchasing our products.

Use of Website

  • By accessing and using PhoneCity.ae, you agree to comply with these terms.
  • We reserve the right to update or modify these terms without prior notice.

Orders & Payments

  • Orders are valid only upon successful payment confirmation.
  • Accepted payment methods include credit/debit cards, bank transfer, and cash on delivery (if available).

Shipping & Delivery

  • Delivery charges and timelines depend on your location and product availability.
  • We aim to deliver on time, but delays may occur due to unforeseen circumstances.

Returns, Refunds & Exchanges

  • Customers may request a return or exchange within [7–14 days] of delivery, provided the product is unused, unopened, and in original packaging.
  • Certain items (e.g., personal care, accessories, customized products) may not be eligible for return.

Cancellation

  • Orders can be canceled before shipment. Once shipped, the return policy applies.

Limitation of Liability

  • We are not responsible for indirect or consequential damages arising from product use.

Governing Law

  • These terms are governed by the laws of the United Arab Emirates.

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